The Power To Attract And Retain Your Customers
Businesses grow and advance on the power of satisfied, loyal customers who have developed trusting relationships with such companies. No business survives without customers. They are the livewire of any business. They bring in the money and profit to sustain the industry, and loyal customers’ power can’t underestimate. Therefore, knowing how to attract them is vital, and the ability to retain them is the most potent instrument.
There are minor things that businesses have to adopt to improve sales and trust in the customers. Unfortunately, these little adjustments are often overlooked and trivialised, which could send a wrong signal to the customers. Customer satisfaction is the root cause of business prosperity and the foundation of long-lasting, generational companies. The power of a satisfied single loyal customer is five times likely to bring in ten more customers into the business. The customer is king because he determines the direction of where his money goes. And any company that knows how to attract and retain these types of customers will survive as long as the customers’ spending power is not affected. Learn how to attract your customers and include them in this book when taking the practical steps highlighted.